Our company completed the second phase of integration process designed around sustainable growth strategy with customer oriented approach. This strategy sets Türk Telekom apart from the competition as the Group will be able to effectively offer a "one stop shop" that truly fulfills all the customers' needs and requirements.
In the scope of phase two, sales and customer care functions were integrated and new organizational changes were announced while keeping legal entities of Türk Telekom, TTNET and Avea as they are, and in full compliance with the governing legislations.
The following positions are established and redefined at TTNET;
• Chief Consumer Sales Officer in charge of mobile and fixed consumer sales operations,
• Chief Consumer Customer Care Officer in charge of mobile and fixed consumer customer care services,
• Chief Corporate Commercial Officer in charge of corporate marketing, corporate sales and corporate customer care functions.
In relation to the restructuring;
Hüseyin Balcı, in the capacity of TTNET Chief Consumer Sales Officer, will lead all fixed and mobile consumer sales functions.
Orçun Onat, in the capacity of TTNET Chief Consumer Customer Care Officer, will lead the management of all fixed and mobile consumer customer care services.
Mehmet Ali Akarca, in the capacity of TTNET Chief Corporate Commercial Officer, will lead all fixed and mobile corporate marketing, corporate sales and corporate customer care functions.
TTNET General Manager Abdullah Orkun Kaya has resigned; TTNET CFO Kaan Aktan, in addition to his current roles and responsibilities, will assume the roles and responsibilities of the General Manager while the new organizational structure foreseen for TTNET in the overall integration program is being implemented.
Şahin Şen has resigned his post as TTNET's Chief Technology Officer. Coşkun Şahin, in addition to Türk Telekom and Avea Technology, Network and Operations organizations which he leads in the capacity of Türk Telekom Technology VP, shall be responsible also for TTNET Technology organization.
Cemil Yıldırım, Avea Chief Administrative Affairs Officer, shall report to Türk Telekom Support Services VP.
Legal VP Ahmet Bülter has resigned his post and new replacement will be announced shortly.
TTNET Chief Consumer Sales Officer Ali Yılmaz has resigned his post.
Ali Yılmaz and Ahmet Bülter will continue to serve the Group in advisory capacity.
Ramazan Demir shall be appointed as Türk Telekom Regulation VP.