Environmental Sustainability

Environmental Impact and Risk Assessment Studies

Türk Telekom prepares and documents risk and environmental impact assessment tables to determine potential hazards and related risks arising from its activities, products and services; and to evaluate environmental impacts and dimensions, so as to systematically define the methods and principles for controlling potential risks and minimizing occupational accidents, occupational illnesses and environmental risks.

The aim of the work is to identify the risks that may cause occupational accidents and occupational illnesses before they occur, and to take appropriate measures.

Türk Telekom continues to take part in the Carbon Disclosure Project

Türk Telekom is included in the international Carbon Disclosure Project (CDP), which reports globally on how climate change risks are managed by companies every year, and possesses the world’s largest climate change data.

The responses of companies participating in the project regarding the management of environmental risks are graded in accordance with the CDP’s environmental data rating methodology.

Environmentally conscious companies share their greenhouse gas emissions, management of water resources and climate change strategies with investors through the organisation in order to determine their mitigation targets and increase their performance.

In this context, Türk Telekom, which completed its first reporting to the CDP in

2011, was the first Turkish telecommunications company to participate in this global initiative.

The Company has implemented an array of projects in the field of sustainability in order to use energy resources efficiently, expand the use of renewable energy resources and to reduce negative impact on the environment.

Within the scope of the 2020 CDP reporting carried out by Türk Telekom, which continues its efforts to reduce greenhouse gas emissions, the emission calculations created as a result of the Company’s activities have been verified by Ernst & Young, an independent authorised organisation. The score of the CDP report prepared according to 2019 data reached the B- (Management) level.

Units across Türk Telekom have annual emission reduction targets and the realisations are checked on a regular basis.

Until the next reporting period, Türk Telekom aims to set strategic emission reduction targets for 5 and 10 year periods and further reduce carbon emissions which can be managed at the company scale.

As Türk Telekom, we will continue to share water saving, electricity consumption and energy consumption data by reporting CDP in 2021.

Türk Telekom takes initiatives to contribute to the environment in its sales channels as well

e-Invoice applications

Türk Telekom aims to increase the proportion of customers using e-invoices in order to reduce paper consumption and the corporate carbon footprint. The proportion of customers receiving their bills by e-mail or SMS at Türk Telekom has reached 84%.

Thanks to the use of e-invoices in 2020, Türk Telekom’s contribution to the environment can be summed up as approximately;

  • 54 thousand trees,
  • 13 million kWh of energy,
  • 101 thousand cubic meters of water savings.

Digital document application

The mobile subscription without paperwork was rolled out to sub-dealers in addition to the main dealers in September.

Apart from that, improvements have been made in the mobile post-paid line application through Online Işlemler. Thanks to this, the application and activation stages of the process were completed through the application. Thus, the digitalisation process was completed and brought into use in December 2020.

Thus, in mobile subscription applications made through the Online İşlemler channel, the process of obtaining identity information by scanning the identity image, verifying the compatibility of the ID photo with selfie from the application, and the document signature and sim card activation process after the delivery of the sim card have been digitalised from start to finish.

Meaningful support from Türk Telekom to Hatay 

Türk Telekom donated 39,276 saplings to the Ministry of Agriculture and Forestry on behalf of Türk Telekom Group employees in order to revive the forests which had been destroyed by the fires in Hatay.

Contributing to the country’s digital transformation with numerous projects, investments and collaborations which add value to Turkey, Türk Telekom, with this contribution, stood out with its support towards leaving a better and greener Turkey for future generations.

Türk Telekom Technology Center and Türk Telekom Campus received the “LEED GOLD Certificate”

Environmentally friendly / sustainable buildings are gaining importance in today's world where environmental problems such as global warming and supply of clean water have become increasingly serious.

Türk Telekom İstanbul - Ümraniye Technology Center Building was built in accordance with LEED GOLD certificate criteria. In this way, Türk Telekom Ümraniye Technology Center has achieved to become one of the few office projects in the world by obtaining the "LEED GOLD Certificate".

The Leadership in Energy and Environmentally Friendly Design (LEED) is an environmentally friendly “Green Building Certificate System", developed by the Green Building Council in the USA. LEED is the most preferred certification in the world and Turkey. The aim is to make our world more livable by creating green buildings and premises that respect humanity and nature.

Sustainability projects developed in Türk Telekom Technology Center project within the scope of LEED System are as under these headings;

  • Energy efficiency and reduction in greenhouse gas emissions,
  • Water efficiency,
  • Indoor air quality,
  • Selection of all Materials and Resources used in buildings,
  • Sustainable Land and Location selection,
  • Waste management in buildings,

With these efforts, water and waste pollution have been reduced, and environmentally friendly features have been preferred in building location and construction materials selection.

Briefly, via buildings with LEED GOLD Certification factors that have a direct impact on human health such as indoor air quality, natural lighting, waste management, temperature and humidity control are taken into consideration and via methods used in building construction, a cleaner environment for the end user are facilitated. In addition to energy and water savings, Türk Telekom also contributed to the health and comfort of its employees.​​​​​​​​​