Human Rights Policy
Prepared to determine the principles and rules ensuring that Türk Telekom’s relations with its employees, customers, suppliers, business partners and all stakeholders are managed with due respect for human rights,
Türk Telekom Human Rights Policy was approved by the Board of Directors and made available to the general public via the Company’s Investor Relations website.
The policy has been prepared based on the United Nations Universal Declaration of Human Rights, the Constitution and legislation of the Republic of Türkiye, and the International Labour Organisation (ILO) Conventions ratified by Türkiye, in compliance with ethical principles, embodying diversity, respect for differences and embracing a participatory approach.
Türk Telekom respects and supports the freedom of association and freedom of expression of its employees, as well as to unionisation and collective bargaining.
Türk Telekom pays maximum attention to employee rights within the scope of legal requirements.
Claims and notifications regarding any violations of human rights are evaluated within the scope of ethical violations and concluded by examining them confidentially according to the procedures and principles in the Türk Telekom Business Ethics Code. The act of an employee who reports an issue by honestly stating it, cannot be used to form a negative opinion about this employee himself/herself. In the reporting process, confidentiality rules are essential and the rights of those who report violations are protected.
Employees are required to submit a statement each year confirming that they comply with the Human Rights Policy and employees receive training every year to adopt and internalise the policy.
For the year 2024, there is no discrimination-based lawsuits that resulted against Türk Telekom.
“Human Rights Policy E-Training” has been prepared and assigned to all Company employees.
At Türk Telekom, remuneration processes are conducted based on criteria such as the scope of the role, level of responsibility, competencies, experience, performance, and market conditions. The principle of equal pay for equal work is adopted, and no wage differentiation based on gender, ethnic origin, or similar personal characteristics is applied.
As the classification of employees based on ethnic origin is not a criterion used or tracked in remuneration processes, wage gap ratios between ethnic minority and majority groups are not calculated.
As Türk Telekom, in line with the UNGP Reporting Framework, we have determined our Specific Human Rights Issues by evaluating the most severe possible negative impacts of our activities and value chain on individuals. We see human rights as a sustainability risk. In this process, we are based on the depth and compensability of the risk on the beneficiaries rather than its financial impact on the company.
Our specific human rights issues identified within our direct operations and supply chain include;
First of all, the protection of customer and employee data in the field of Data Privacy and Information Security, the protection of digital rights and the right to privacy, as well as the protection of the right to life and physical integrity of employees in field operations and maintenance processes related to Occupational Health and Safety, about fair working conditions, which are also very important in terms of human rights, Prevention of forced labor by suppliers, elimination of the risk of child labor and regulation of fair wage/working hours standards, respect for union rights and freedom of representation of employees, respect for organization, prevention of discrimination based on gender, disability or other factors in recruitment and promotion processes, women's participation in the workforce and providing an inclusive working environment with legal leave rights, as well as freedom of expression of employees in working life and keeping communication open. We address the potential impact of our activities on human rights through human resources practices, occupational health and safety, data privacy and information security, supplier relations, and ethical management policies. We strengthen our human rights approach by referring to UNGC principles. In accordance with the principles, we have adopted within the framework of Türk Telekom's Code of Business Ethics, Türk Telekom's Human Rights Policy, and Türk Telekom's Anti-Bribery and Anti-Corruption Policy, we adopt a transparent and inclusive approach to business ethics and human rights issues through open and confidential communication through Ethical Violation Notification. We communicate our commitments to human rights to our employees and relevant stakeholders through internal policies and documents such as the Corporate Governance Principles, Human Resources Policy, Business Code of Ethics, and Anti-Bribery and Anti-Corruption Policy.