Environmental Sustainability

Environmental Impact and Risk Assessment Studies

Türk Telekom prepares and documents risk and environmental impact assessment tables to determine potential hazards and related risks arising from its activities, products and services; and to evaluate environmental impacts and dimensions, so as to systematically define the methods and principles for controlling potential risks and minimizing occupational accidents, occupational illnesses and environmental risks.

The aim of the work is to identify the risks that may cause occupational accidents and occupational illnesses before they occur, and to take appropriate measures.

CDP and climate change activities at Türk Telekom

Türk Telekom is included in the international Carbon Disclosure Project (CDP), which reports globally on how climate change risks are managed by companies every year, and possesses the world’s largest climate change data.

CDP, which plays a key role in managing the environmental impacts of environmentally conscious companies, certifies the carbon transparency and provides a worldwide valid report. Türk Telekom, which completed its first reporting to the CDP in 2011, was the first Turkish telecommunications company to participate in this global initiative.

Within the scope of the 2021 CDP reporting carried out by Türk Telekom, which continues its efforts to reduce greenhouse gas emissions, the emission calculations resulted from the Company’s activities were verified by PwC, an independent authorised organisation. The CDP report prepared according to 2020 data scored the C level.

Aware of the need to reduce greenhouse gas emissions, one of the most important causes of climate change, Türk Telekom continues its projects to reduce greenhouse gas emissions arising from its corporate activities.

The Company, which involves greenhouse gas management and combating climate change in its overall strategy, aims to set an example for the sector in combating climate change and support companies in other sectors at this stage.

Türk Telekom set its target to reduce emission by 35% by 2023 and to further reduce its carbon emissions that can be managed at the Company scale.

Türk Telekom is taking initiatives that will contribute to the environment in its sales channels as well

E-invoice application

Türk Telekom aims to increase the proportion of customers using e-invoices in order to reduce paper consumption and corporate carbon footprint. The proportion of customers receiving their bills via e-mail or SMS is 84% at Türk Telekom.

Türk Telekom’s contribution to the environment thanks to the use of e-invoices in 2021 was as follows:

  • 62,885 trees,
  • 15,166,462 kWh energy,
  • 118,372 cubic meters of water saving.

Digital document application

The mobile subscription without paperwork was rolled out to sub-dealers in addition to the main dealers in September 2021.

Apart from that, improvements have been made in the mobile postpaid line application through Online Islemler.

Thanks to this, the application and activation stages of the process were completed through the app. Thus, the digitalisation process was completed and brought into use in December 2020.

Thus, in mobile subscription applications performed through the Online İşlemler channel, the process of obtaining identity information by scanning the identity card, verifying the compatibility of the ID photo with a selfie over the application, and document signature and sim card activation after the delivery of the sim card have been completely digitalised.

Türk Telekom Technology Center and Türk Telekom Campus received the “LEED GOLD Certificate”

Environmentally friendly / sustainable buildings are gaining importance in today's world where environmental problems such as global warming and supply of clean water have become increasingly serious.

Türk Telekom İstanbul - Ümraniye Technology Center Building was built in accordance with LEED GOLD certificate criteria. In this way, Türk Telekom Ümraniye Technology Center has achieved to become one of the few office projects in the world by obtaining the "LEED GOLD Certificate".

The Leadership in Energy and Environmentally Friendly Design (LEED) is an environmentally friendly “Green Building Certificate System", developed by the Green Building Council in the USA. LEED is the most preferred certification in the world and Turkey. The aim is to make our world more livable by creating green buildings and premises that respect humanity and nature.

Sustainability projects developed in Türk Telekom Technology Center project within the scope of LEED System are as under these headings;

  • Energy efficiency and reduction in greenhouse gas emissions,
  • Water efficiency,
  • Indoor air quality,
  • Selection of all Materials and Resources used in buildings,
  • Sustainable Land and Location selection,
  • Waste management in buildings,

With these efforts, water and waste pollution have been reduced, and environmentally friendly features have been preferred in building location and construction materials selection.

Briefly, via buildings with LEED GOLD Certification factors that have a direct impact on human health such as indoor air quality, natural lighting, waste management, temperature and humidity control are taken into consideration and via methods used in building construction, a cleaner environment for the end user are facilitated. In addition to energy and water savings, Türk Telekom also contributed to the health and comfort of its employees.